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Gartner Report: How to Build a Strong Foundation for Your Security Operations Metrics

New GartnerTM research shows metrics saturation is a common problem for SOCs. While 57% effectively use metrics to drive decisions, many still need frameworks to identify what matters.

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Are your security operations metrics actually improving defense—or just creating reports?

New GartnerTM research shows metrics saturation is a common problem for SOCs. While 57% effectively use metrics to drive decisions, many still need frameworks to identify what matters.

“How to Build Strong Foundation for Your Security Operations Metrics” provides methodical approaches to transform overwhelming data into strategic intelligence.

Download This GartnerTM Report to Learn:

How leading SOCs build metrics foundations that measure real performance

KPI validation techniques that turn data into actionable decisions

Communication frameworks that demonstrate SOC value to executives

Get the Complete Report:

AI adoption rates across multiple security functions

Real deployment metrics from production environments

Workforce impact data and training gaps

Expert analysis from SANS instructors

Download the full 28-page report with actionable recommendations for navigating AI’s impact on your security program.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally.Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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What our customers say

"We've seen a huge reduction in repetitive work. Dropzone has offloaded about 30–50% of our alert volume. That's time we can now spend threat hunting, onboarding customers, or improving coverage."

Chris DeBrunner

Vice President, Security Operations

CBTS

"Dropzone saves you and your team so much time from distracting redundant tasks that add little to no value. It gives you an accurate analysis of data sources that you would never think of looking through. The embedded AI capabilities allow you to solve critical problems that you and your team don't have the bandwidth to solve."

Chris DeBrunner

Vice President, Security Operations

CBTS

"No other technology has the ability to unlock an improvement in detection and response speed like Dropzone AI."

Andrew Marsh

Director, Information Security

Indiana Farm Bureau insurance

"Simply adding more people to the team is not a scalable solution; using augmented AI to enhance your team’s capabilities is the way forward"

Kevin Turnbull

Global IT Director

Assala Energy

What our customers say

"We've seen a huge reduction in repetitive work. Dropzone has offloaded about 30–50% of our alert volume. That's time we can now spend threat hunting, onboarding customers, or improving coverage."

Chris DeBrunner

Vice President, Security Operations

CBTS

"Simply adding more people to the team is not a scalable solution; using augmented AI to enhance your team’s capabilities is the way forward"

Kevin Turnbull

Global IT Director

Assala Energy

"No other technology has the ability to unlock an improvement in detection and response speed like Dropzone AI."

Andrew Marsh

Director, Information Security

Indiana Farm Bureau insurance

"Dropzone saves you and your team so much time from distracting redundant tasks that add little to no value. It gives you an accurate analysis of data sources that you would never think of looking through. The embedded AI capabilities allow you to solve critical problems that you and your team don't have the bandwidth to solve."

Chris DeBrunner

Vice President, Security Operations

CBTS

What our customers say

"We've seen a huge reduction in repetitive work. Dropzone has offloaded about 30–50% of our alert volume. That's time we can now spend threat hunting, onboarding customers, or improving coverage."

Chris DeBrunner

Vice President, Security Operations

CBTS

"Dropzone saves you and your team so much time from distracting redundant tasks that add little to no value. It gives you an accurate analysis of data sources that you would never think of looking through. The embedded AI capabilities allow you to solve critical problems that you and your team don't have the bandwidth to solve."

Chris DeBrunner

Vice President, Security Operations

CBTS

"No other technology has the ability to unlock an improvement in detection and response speed like Dropzone AI."

Andrew Marsh

Director, Information Security

Indiana Farm Bureau insurance

"Simply adding more people to the team is not a scalable solution; using augmented AI to enhance your team’s capabilities is the way forward"

Kevin Turnbull

Global IT Director

Assala Energy

What our customers say

"We've seen a huge reduction in repetitive work. Dropzone has offloaded about 30–50% of our alert volume. That's time we can now spend threat hunting, onboarding customers, or improving coverage."

Chris DeBrunner

Vice President, Security Operations

CBTS

"No other technology has the ability to unlock an improvement in detection and response speed like Dropzone AI."

Andrew Marsh

Director, Information Security

Indiana Farm Bureau insurance

"Simply adding more people to the team is not a scalable solution; using augmented AI to enhance your team’s capabilities is the way forward"

Kevin Turnbull

Global IT Director

Assala Energy

"Dropzone saves you and your team so much time from distracting redundant tasks that add little to no value. It gives you an accurate analysis of data sources that you would never think of looking through. The embedded AI capabilities allow you to solve critical problems that you and your team don't have the bandwidth to solve."

Chris DeBrunner

Vice President, Security Operations

CBTS

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